You know who to call.
Every request is logged and assigned to someone responsible. You can call to ask where a report stands, and requests closed that month appear together in the monthly management report.
For these three, do not fill in the form — call the emergency technical line directly.
0549 691 11 16Your request has been logged
Your request has been passed to the manager responsible. Urgent reports are handled the same day, others within two business days.