Secure Letting and Tenancy Management

We inspect the property and set the rent against local comparables.

The property goes live and is shown only to pre-screened applicants.

Proof of income, references and payment history are checked and presented to you.

The agreement is signed and the condition report and meter readings are recorded.

We ask for proof of income, employment status and references relating to any previous tenancy. No enquiry is made without the applicant’s explicit consent; the documents collected are used only for assessment and are destroyed once the process ends.

Under this service the rent is not guaranteed by us; where payment is late we provide legal guidance through the notice and possession process. If you want to transfer the vacancy and collection risk entirely, consider the Guaranteed Rent Scheme instead.

For residential property the common practice is one year, and the agreement then renews automatically at the end of the term. For commercial property, longer terms can be agreed if both parties wish. The term and any rent review clause are stated explicitly in the agreement.

The deposit amount is set in the agreement and belongs to the landlord. At the end of the tenancy it is compared against the condition report; any damage or shortfall is deducted and the balance returned to the tenant.

We carry out the check-out inspection. The property is compared against the photographic condition report and meter readings taken at the start, and the findings are recorded. Any deposit discussion then rests on documentation.